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Dragon Lights Reno

FAQ's

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General Event Information

Dragon Lights Reno 2026 ticket sales will launch on September 4, 2026. Click the link to book your tickets.

Tickets purchased online for weekdays will be:

  • General Admission: $23.75 (age 12 and above)
  • Children: $17.75 (age 3-11)
  • Four Pack: $81.5 (for any four people, children must be accompanied by adults)

Tickets purchased online for the weekend will be: 

  • General Admission: $27 (age 12 and above)
  • Children: $19.75 (age 3-11)
  • Four Pack: $89.75 (for any four people, children must be accompanied by adults)

Infants and small children under 3 years old are FREE to enter.

Groups discounts are available for groups of 10 people or more. Group discounts only apply to General Admission tickets. 

*All ticket prices include tax, service fees, and processing fees.

Location: Wilbur D. May Arboretum and Botanical Garden within Rancho San Rafael Park

Address: 1595 N Sierra St, Reno, NV 89503

Event Date: October 2 – November 29, 2026 

Event Time:

  • October 2–November 1: Monday–Sunday, 6:00 PM–10:00 PM
  • November 2–November 29: Monday–Sunday, 5:00 PM–9:00 PM

Yes, we offer free parking onsite on a first come first serve basis. Close up parking at the Wilbur D. May Center is reserved for ADA only. There is limited closeup parking at the arboretum parking lot, and more parking space at the west end of Rancho San Rafael Park. Please follow signs and instructions of our parking staff.

Free shuttle buses are available at the west end parking lot at Rancho San Rafael Park Friday and Saturday. Shuttle bus runs every 15 minutes. The first shuttle bus starts at the west end parking lot at 5:45 PM. The last shuttle bus leaves the festival entrance at 10:15 PM.

Yes. We have several food vendors serving Asian and western food options in the festival. Both cash and card are accepted.

The route is less than 1 mile, and the path is mostly even. It takes on average an hour and a half to fully enjoy the experience.

ADA parking is right next to the festival entrance – please use the parking lot at the Wilbur D. May Museum. Please be advised that there are some dirt trail surfaces at the festival, roughly 1000′ in the food court, interactive playground area. We recommend using wheelchairs with thicker tires.

Yes, wheelchairs and kids’ wagons and strollers are allowed in the festival grounds. We don’t have wheelchairs for rent at the event.

Yes, we encourage you to film as much as you like (and post them on social media!). Tripods are allowed at the festival, but no drones. Photographing or videotaping for commercial purposes must obtain prior consent of the event organizer.

Once you enter the festival grounds, you are welcome to stay until the festival closes at 10:00 PM (October 2–November 1) and 9:00 PM (November 2–November 29).

No outside food or beverage is allowed in the festival ground except for special diets and food for infants. We also have a wide selection of food and drinks on sale in the festival. Food vendors take both cards and cash.

To ensure the safety of all guests and pets, only licensed and trained service animals are allowed on the festival grounds

Ticket Related Questions

Yes, our onsite box office is located next to the festival entrance and is open nightly from 6:00 PM–9:00 PM (October 2–November 1) and 5:00 PM–8:00 PM (November 2–November 29). Visitors can purchase tickets at the box office on the day of the event with either cash or card. However, there’s a limited number of tickets available at the box office, and the event organizer may close the box office early if the event has reached its capacity limit on the day of the event. There’s also an up-charge of $5-$15 for tickets purchased at the box office.

After buying your ticket online, you will get a confirmation email with a barcode and QR code. We can scan your ticket directly from your mobile device, or you can print your ticket at home and bring it with you to be scanned at the entrance.

As stated in our Terms and Conditions, all sales are final and non-refundable.

If you are unable to attend a show due to an unexpected and unavoidable issue, you may change the date and time of your ticket an hour prior to the event start time. Ticket holders will need to log into their Universe account and go to the My Ticket Page to change the date and time of their tickets. Tickets can only be moved if the same ticket type at the same price is offered, and if capacity allows.

You may also transfer the ticket to another person by following instructions on this link HERE.

We think the gift of time with the ones you love most is the best gift you can give! You will need to know the date and time you would like to visit in order to reserve a ticket, so keep this in mind when planning a ticket purchase as a gift. Instead of using your own email address as the ticket email, please enter the email of your intended recipient. Unfortunately, gift cards are not offered at this time.

In case of inclement weather or other unforeseen circumstances requiring event cancellation, all tickets will be rescheduled to the next available event date. Ticket holders will have 24 hours to transfer their tickets to another preferred date.

Yes, ticket holders may change the date and time of their tickets 2 hours prior to their event start time. Please see instructions here on how to change your ticket date and time.

In your inbox, search for an email from tickets@universe.com with the subject [Dragon Lights Reno] The email will contain your ticket for the event in the body, however, there will also be a PDF that you can download and show at the door.
To view your order details and receipt on Universe, log in to your Universe Dashboard. Tickets can be found under ‘My Tickets’. If you did not create a Universe account upon checkout, please contact us and we can resend your confirmation email.

For more information on how to find your tickets, please read our guide: Find your tickets

All ticket sales are final, and tickets are non-refundable. Ticket holders may change the date and time of their tickets an hour prior to the event start time. There’s no refund for unused tickets. 

We cannot guarantee entry to the festival if you show up late; however, entry might still be allowed if the festival ground does not exceed its capacity limit. The last entry is at 9:00 PM (October 2–November 1) and 8:00 PM (November 2–November 29). 

If you have questions regarding the event contact Dragon Lights Reno at marketing@tianyuculture.com
If you need support regarding your purchase, please contact Universe directly.

Bag Policy

To enhance ballpark safety, Dragon Lights Reno festivals is prohibiting multi-compartment bags and implementing a single-compartment bag policy. Single-compartment bags 9″x5″x2″ or smaller, clear single-compartment sized 12″x12’x’6″ or smaller, and one-gallon clear zip lock bags will be allowed. Exceptions will be made for diaper bags and medically necessary items (maximum size 16″x16″x8″). 

The following items will be permitted to be brought into Dragon Lights Reno festival and might be subject to inspection at the entrance area:

  • Single-compartment sized 9″x5″x2″ or smaller 
  • Single-compartment sized 12″x12’x’6″ or smaller 
  • One-gallon clear zip lock bags
  • Strollers, Wheelchairs, Umbrellas
  • Single-compartment sized 12″x12’x’6″ or smaller 

The following items are NOT allowed to be brought into Dragon Lights Reno festival and might be subject to inspection at the entrance area:
  • All backpacks, regardless of size or style
  • Any Multi-Compartment Bags
  • Any Assault Weapon
  • Laser Pointers
  • Noise Makers (including whistles)
  • Any outside food or drink (except for infant or medical use)
  • Pets (except for registered service animals)